Privacy Policy
Last updated: 29 August 2026
Craftline Digital (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit craftlinedigital.co.uk or purchase our services.
1. Who We Are
Craftline Digital is a UK-based web design and digital marketing agency operating under H Ali Logistics Ltd.
Contact: fishyfinance1@gmail.com
2. Information We Collect
- Contact details — name, email address, phone number, submitted via our contact form or at checkout
- Order information — billing address, purchase history, package selected
- Payment information — processed securely by Stripe. We do not store your card details on our servers
- Technical data — IP address, browser type, and site usage, collected automatically via standard analytics
3. How We Use Your Information
- To deliver the website/marketing services you’ve purchased
- To process payments and issue invoices/receipts
- To communicate with you about your order or enquiry
- To improve our website and services
- To comply with legal and tax obligations
4. Sharing Your Information
We do not sell your personal data. We share information only with:
- Stripe — to process payments securely
- Hosting provider (Hostinger) — to store website and order data
- Legal authorities, where required by law
5. Data Retention
We retain order and customer information for as long as necessary to fulfil our services and meet legal/tax record-keeping obligations (typically up to 6 years for financial records under UK law).
6. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal retention requirements
- Object to or restrict certain processing
To exercise any of these rights, contact us at fishyfinance1@gmail.com.
7. Cookies
Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this privacy policy, contact us at fishyfinance1@gmail.com.